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Frequently Asked Questions
Can I install other scripts or content management systems on my account?
We are dedicated to being the most powerful managed WordPress hosting provider, which means that we do not allow other content management systems and scripts only WordPress.
Why don’t you provide unlimited storage like other web hosting providers?
Unlimited storage is a myth. If you look at the Terms & Conditions of hosting providers that purport to offer unlimited storage, you’ll see that they actually don’t. They just bank on the fact that you’ll never hit their limits.
Do you offer an email service?
At Powerwp Hosting we are dedicated to offering only the most powerful and secure WordPress Hosting available. We do provide an email hosting service to match your website to all our low cost WordPress hosting or business hosting customers.
Why do you charge more than shared hosting providers?
Simply shared hosting providers don’t offer the level of service and control that we do plus the price difference is not that much more. With a shared hosting provider your site could go down at any time, and you will not have access to the resources you need to get it online since they host 1000 of sites on the same single server sharing all recourses. While you might save money on monthly payments, the cost your business will be even more extreme if your site is down for any period of time. With PowerWP WordPress Hosting you can avoid any trouble since your site is cloud based. There are many Free hosting providers to choose from if you like but site uptime and performance won’t be good!
Why does my website need CDN?
By partnering with CloudFlare CDN, we’re able to make our clients’ websites load twice as fast as they otherwise would for users everywhere in the world. We and our clients see that as a tremendous value-add to our services.
Can I install any WordPress plug-in or theme?
Yes you can use whatever plug-ins and themes you want with our hosting plans but do not install too many or you site performance might be effected so use only the necessary. We sometimes ban certain plug-ins and themes when they pose a security risk to our clients. If this is the case, you can be sure that we’ll let you know.
Can I run any type of website on PowerWP Hosing platform?
Any website can be hosting even if it’s not based based on WordPress, from a simple blog to a business site or an online store or even a hotel booking engine, can be run inside PowerWP Hosting. However, there are a few exceptions, which are covered by our Terms & Conditions.
Do I need to update my WordPress version manually?
No. We take care of this for you automatically, making upgrades one of the many things you won’t have to worry about once your switch to Powerwp Hosting.
Do you provide domain name registration?
To begin using Power WP, you don’t need to have your own domain name to create your site or blog. This allows us to focus upon offering the very best WordPress hosting services, and it allows you to register your domain name through the company of your choice. If for any reason you don’t have one we do offer a free subdomain to use with your PowerWP WordPress hosting account or offer you the ability to register one within our platform.
What happens if I exceed my monthly quota?
Your website stays online, no questions asked. We’ll give you the opportunity to upgrade your plan so don’t worry.
What if your existing plans do not meet my needs?
We know that sometimes businesses have specific needs. That’s why we’re always happy to discuss custom Managed WordPress hosting plans, such as those that make use of our cloud worldwide, which is capable of accommodating websites that have millions of visitors a month. Simply Open a Sales Ticket and one of our representatives will get back to you shortly.
Do you offer a money-back guarantee?
We know people like to try before they buy, this is why we give you the option to start for free plus with every plan we offer we offer a 30-day Money Back Guarantee for all new accounts. If you’re not happy, then there’s no obligation to continue using Powerwp.com simply cancel and we will refund no questions asked.
How long it takes for WordPress hosting to get online?
We have instant provisioning. Once your payment is complete, within minutes your WordPress site will be up and running.